Case study
A Kitchener-Waterloo apparel retailer was counting stock by hand and overselling online. Helios moved the business to Quetzal POS, synced it with their online store, and set up barcode labelling so every size and colour is tracked in real time.
Measured six months after go-live
98%
Inventory accuracy across stores and online
12 hrs
Saved every week on stock counts and transfers
40%
Fewer online orders cancelled for being out of stock
1
Inventory shared by every channel
Each store kept its own stock, and the online shop was updated from a spreadsheet once a day. Popular sizes sold out in store but stayed live online, and transfers between stores were tracked on paper.
Helios set up Quetzal POS in all three boutiques with a shared product catalogue, printed barcode labels for the full inventory, and connected Quetzal to the online store so stock updates the moment an item sells.
Staff now look up any size in any location from the counter, and transfers between stores take a few scans.
Week 1
Consolidated three product lists into one catalogue with proper size and colour variants.
Week 2
Printed barcode labels and installed tablets, scanners, and receipt printers.
Weeks 3 to 4
Connected the online store and tested sales, returns, and transfers across every channel.
Week 5
Trained store staff and went live store by store over one week.
Talk to Helios about Quetzal POS for your boutique, apparel, or specialty retail business.
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