Our Partner in Restaurant Technology
Helios is an authorized reseller of Maitre'D, the Montreal-built restaurant POS platform from Posera, handling order processing, table management, and mobile POS for quick-service to full-service dining.
Our Alliance with Maitre'D
As an authorized reseller, Helios works closely with Maitre'D to bring restaurant technology to life for our clients from initial setup to day-to-day support. It's a hands-on alliance that gives restaurant owners a single point of contact for both the platform and the people who keep it running.
One Partner From POS Selection to Ongoing Support
Your restaurant's POS is more than software. It's the technology your team relies on every day. Helios provides end-to-end Maitre'D implementation, installation, training, and support, giving you one experienced technology partner throughout the entire lifecycle of your POS system.
POS Consultation
We help you determine the right Maitre'D configuration based on your restaurant, service model, locations, and operational requirements.
Hardware & Installation
From POS terminals and peripherals to networking and on-site installation, Helios can coordinate the technology required to get your restaurant operational.
Configuration & Deployment
We configure menus, users, workflows, permissions, reporting, and other POS requirements around your operation.
Staff Training
Help your front-of-house, back-of-house, and management teams get comfortable with the system before going live.
Ongoing Technical Support
When something goes wrong, you have a technology partner you can contact, not just software documentation.
Multi-Location Support
For growing restaurant groups, Helios can support standardized technology deployments across multiple locations.
Built for Restaurants of All Sizes
Restaurant and hospitality venues of every format
Quick-Service Restaurants
Fast, accurate ordering and payment workflows for high-volume environments.
Full-Service Restaurants
Table management, split checks, modifiers, coursing, and tableside service capabilities.
Cafés & Coffee Shops
Efficient counter-service ordering and menu management for fast-moving environments.
Bars & Pubs
Manage tabs, modifiers, payments, and high-volume service with streamlined workflows.
Nightclubs & Entertainment Venues
Support high-volume transactions and fast-paced service environments.
Multi-Location Restaurant Groups
Centralize management and reporting while maintaining consistency across locations.
Everything You Need to Run Your Restaurant
Maitre'D features, front of house to back office
Order & Menu Management
Build and manage menus, modifiers, pricing, and ordering workflows.
Table & Floor Management
Visual floor plans, table status, check splitting, transfers, and table-service workflows.
Tableside & Mobile POS
Give servers the ability to take orders and manage service directly from the table.
Kitchen Operations
Connect front-of-house ordering with kitchen workflows to help keep orders moving accurately and efficiently.
Inventory Management
Track inventory and connect product usage to sales and menu operations.
Employee & User Management
Manage employee access, permissions, roles, and POS activity.
Reporting & Analytics
Access sales and operational information to understand what's happening across your restaurant.
Payment Processing
Support integrated payment workflows and multiple payment methods.
Multi-Location Management
Maintain consistency across locations while giving management visibility into restaurant performance.
From Installation to Go-Live
How Helios implements Maitre'D for your restaurant
Discover
We learn about your restaurant, existing technology, workflows, locations, and business requirements.
Design
Our team develops the POS configuration and hardware setup around your operation.
Configure
Menus, products, users, permissions, printers, devices, and other POS requirements are configured.
Install
Helios coordinates the on-site technology installation and deployment.
Train
Your management and staff receive training to prepare for launch.
Launch
We help you transition into your new POS environment and validate that everything is working as expected.
Support
Helios remains available after deployment for technical support, troubleshooting, and ongoing technology needs.
Switching POS Systems?
Moving from one POS system to another doesn't have to mean starting from scratch.
Helios can help restaurant operators plan and execute their transition to Maitre'D, including POS configuration, hardware deployment, installation, staff training, and go-live support.
Whether you're replacing an aging POS system, opening a new location, or standardizing technology across multiple restaurants, we'll help you build a transition plan around your operation.
Complete Restaurant POS Hardware
Get the hardware, software, installation, and support you need from one technology partner. Depending on the Maitre'D configuration, Helios can help with:
Front-of-House
- POS terminals
- Touchscreen displays
- Customer displays
- Handheld/mobile devices
- Payment terminals
Printing & Peripherals
- Receipt printers
- Kitchen printers
- Cash drawers
- Barcode scanners
- POS accessories and peripherals
Kitchen & Network
- Kitchen technology
- Networking equipment
We'll help you determine the right hardware configuration for your restaurant rather than simply selling you equipment.
More Than a POS Reseller
Why restaurants choose Helios
Restaurant Technology Expertise
Our team understands the technology behind modern restaurant operations, not just the POS application.
End-to-End Deployment
From planning and procurement through installation and training, we can manage the technology deployment from start to finish.
On-Site Support
When your restaurant needs hands-on technical assistance, our team can provide on-site support.
IT & Networking Expertise
Your POS depends on the underlying network and infrastructure. Helios can support the broader technology environment around it.
Ongoing Support
Your relationship with Helios doesn't end when the POS goes live.
One Technology Partner
POS, hardware, networking, security, IT, e-commerce, and other business technology can all be managed through one partner.
Connect Your Restaurant Technology
Your POS shouldn't operate in isolation.
Maitre'D can form part of a broader restaurant technology ecosystem, allowing businesses to connect POS operations with other systems and services. Depending on your configuration and supported integrations, this may include:
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Payment Processing
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Accounting
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Inventory
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Online Ordering
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Delivery
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Loyalty
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Kitchen Systems
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Reporting
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Customer Management
Need to connect Maitre'D to another system? Talk to our team about your requirements.
Maitre'D POS FAQs
What is Maitre'D POS?
Maitre'D is a restaurant point-of-sale platform designed to support restaurant operations including order processing, menu management, table service, payments, reporting, and other restaurant workflows.
Is Helios an authorized Maitre'D reseller?
Yes. Helios is an authorized Maitre'D reseller and provides implementation and technology services around the platform.
Can Helios install Maitre'D at my restaurant?
Yes. Helios can assist with POS deployment, hardware installation, configuration, and related technology requirements.
Does Helios provide Maitre'D training?
Yes. Training can be provided for restaurant management and staff as part of the implementation process.
Can Maitre'D support multiple restaurant locations?
Maitre'D can be deployed in multi-location environments, with the specific configuration depending on the restaurant group's operational requirements.
Can I switch from another POS to Maitre'D?
Yes. Helios can help plan the transition, including configuration, hardware, installation, training, and go-live support.
Does Helios provide ongoing support?
Yes. Helios provides ongoing technology support following deployment.
Can Helios provide the POS hardware?
Yes. Helios can help source and deploy the hardware and peripherals required for your POS environment.
Can Maitre'D integrate with other systems?
Maitre'D can integrate with other restaurant technologies and business systems depending on the available integration and your specific configuration.
How do I get started?
Contact Helios to discuss your restaurant, current POS environment, number of locations, and technology requirements.
Ready to Upgrade Your Restaurant's POS?
Talk to Helios about installing Maitre'D for your quick-service, cafe, bar, or full-service restaurant.
Contact Us