IT & technology services in Ottawa, Ontario

ServingByWard MarketKanataNepeanOrléans

Ottawa offices and retailers use Helios for managed IT, network installs, security cameras and POS, with certified technicians on site whenever the work needs hands.

Aerial view of downtown Ottawa skyline along the river, with Parliament buildings
Managed ITNetwork installationSecurity camerasPOS systemsMicrosoft 365Cybersecurity

Who we help in Ottawa

Offices & retailers, Restaurants & clinics.

Ottawa offices and storefronts get planned installs, clear documentation and a support line that answers, whether the site is in Kanata or the Market.

Ottawa,here is what we offer.

Switch the view to see services or industries, then click through for details.

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IT support

IT support in Ottawa

Server rack with color-coded blue, green, and orange patch cables neatly organized
Network & Wi-Fi

Network & Wi-Fi in Ottawa

Hands inserting a credit card into a handheld card reader at a counter
POS systems

POS systems in Ottawa

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Microsoft 365

Microsoft 365 in Ottawa

Ottawa IT Questions, Answered

Can you set up IT for a small Ottawa office that handles sensitive client files?

Yes. We configure business-grade firewalls, Microsoft 365 accounts with multi-factor sign-in, and backups so files for consulting and contracting work stay protected and recoverable.

Do you install cameras for shops in busy areas like the ByWard Market?

We plan camera coverage for entrances, cash areas and stockrooms, with recordings you can review from your phone after hours.

Can you link a retail POS in Ottawa to an online store?

We connect Shopify POS to your Shopify website so in-store and online sales draw from one inventory count.

How does a first project in Ottawa usually start?

We start with a call about what is working and what is not, then send a written scope before any work is booked.

Do you cover the whole National Capital Region?

Along with Ottawa itself, we work with businesses in Kanata, Nepean, Orléans and across the river in Gatineau.

Do you support offices in Kanata and the ByWard Market?

Yes. We support Ottawa offices and stores from Kanata to Orléans, with remote help day to day and certified technicians on site when work needs hands.

Can you manage Microsoft 365 and cybersecurity for an Ottawa office?

Yes. We handle user accounts, multi-factor sign-in, email security, backups and device patching as part of managed IT.

Tell Us About Your Ottawa Project

Share a few details about your office or store and the systems you are using now, and a Helios advisor will follow up to talk through options.