IT & technology services in Thunder Bay, Ontario

ServingPort ArthurFort WilliamCurrent RiverNorthwood

Thunder Bay businesses get remote IT support, network and Wi-Fi installs, security cameras and POS systems from a team used to supporting sites far from head office.

Aerial view of Thunder Bay, Ontario, with grain elevators and the harbour beyond
Remote IT supportWi-Fi installsNetwork cablingSecurity camerasPOS systemsMicrosoft 365

Who we help in Thunder Bay

Retailers & offices, Restaurants & clinics.

In Thunder Bay, remote support is part of the plan from day one, with on-site technicians booked for installs and hardware work.

Thunder Bay,explore what we do.

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Shopify stores

Shopify stores in Thunder Bay

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IT support

IT support in Thunder Bay

SEO Optimization
SEO & marketing

SEO & marketing in Thunder Bay

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Microsoft 365

Microsoft 365 in Thunder Bay

Thunder Bay IT Questions, Answered

Can a Thunder Bay business sell across Canada with Shopify?

Yes. We set up your store with shipping rates, taxes and payment options so you can reach customers well beyond Northwestern Ontario.

How do you protect our data if the internet goes down?

We set up cloud and local backups and can add a backup internet connection so key systems keep running during an outage.

Can you set up a POS that works for a Thunder Bay retailer?

We install Shopify POS with your products, payment hardware and staff permissions, and link it to your online store if you have one.

Can you train our staff remotely?

Yes. We run walkthroughs over video call and send short guides so your team knows how to use the new systems.

Do you work with businesses outside Thunder Bay, in Northwestern Ontario?

We also support businesses in Kakabeka Falls, Murillo, Shuniah and Neebing.

How does remote IT support work for a Thunder Bay business?

We connect securely to your computers and network to fix most problems remotely, and book certified technicians for installs and hardware work.

Can you install security cameras for a Thunder Bay storefront?

Yes. We cover entrances, tills and stock areas with cameras chosen for low light and cold weather, with footage you can view from your phone.

Talk to Us About Your Thunder Bay Business

Send a short note about your shop, office or online store, and a Helios advisor will contact you to discuss it.