IT & technology services in Kitchener, Ontario
ServingDowntownInnovation DistrictDoonForest Heights
Kitchener startups, retailers and manufacturers lean on Helios for managed IT, Microsoft 365, Wi-Fi and cybersecurity, supported from our head office just down the road in Cambridge.
Who we help in Kitchener
Startups & retailers, Manufacturers & clinics.
Kitchener's mix of tech startups, downtown retailers and long-standing manufacturers means no two setups look alike. We plan each one around how your team works, then keep it patched, backed up and documented.
Built for Kitchener.Pick your starting point.
Switch between what we do and who we do it for, then hover a photo to see where it leads.
IT support in Kitchener
Network & Wi-Fi in Kitchener
Cybersecurity in Kitchener
Shopify stores in Kitchener
Retail in Kitchener
Restaurants in Kitchener
Professional services in Kitchener
Manufacturing in Kitchener
What Our Customers Say
Ali was very patient and helpful in getting us started. I hope that Ali will be available for my next session. Highly recommend!
Excellent service. Alimrani is knowledge and patient with the IT issue I had and found a solution.
Helios migrated our point of sale from Lightspeed over to Shopify and moved every one of our customers with it without losing a thing. They also built a custom coded app for our POS, and it came out exactly the way I asked for it, no explaining myself twice.
Amazing service! Fixed all of our network issues and installed a flawless system to support our business needs. Would highly recommend.
Helped us migrate 10,000+ products and thousands of customer records from Lightspeed to Shopify and did a great job. Everything was transferred quickly and efficiently, and they were responsive over email to help with everything else we had to do.
Helios transitioned us from a Physical and Cloud based solution to a Microsoft solution that has saved my company thousands and thousands of dollars monthly. I highly recommend you get in contact, have them review all of your current IT products/services, and let them provide you a solution.
Helios is a very professional and proficient company in their knowledge of Shopify POS. Alimrani Mohammad is the dedicated engineer to our Shopify Pos migration project. So glad it is one person the entire process since it is so involved. He is patient, knowledgeable, and proactive in making my point-of-sale transition successful.
The team @ Helios did an amazing job doing a multiple site POS installation at a Canadian retailer where everything went very smoothly. I highly recommend working with Helios & team!
Helios was very helpful in migrating our store data to Shopify! They handled an enormous database of messy data with very minor hiccups and got us up and running when another migration partner couldn't. Highly recommend!
At Snow Valley Spas, we recently encountered complex challenges with our Shopify app integration. Mohammad stepped in and handled our queries with the utmost professionalism, speed, and expertise. He deeply understood our technical issues and guided us to a seamless resolution, ensuring our online store experienced zero downtime.
Kitchener IT Questions, Answered
What does your ongoing Shopify support cover?
Our ongoing Shopify support includes bug fixes, app updates, performance monitoring, and feature additions so your storefront keeps running smoothly after launch.
How does your SEO optimization help local businesses?
We optimize your site structure, content, and local listings so Kitchener customers can find your business more easily in search results.
Can you install security cameras at a Kitchener storefront or plant?
Yes. We plan camera coverage around entrances, stock areas and shop floors, set up phone viewing for owners and managers, and choose cloud or on-site recording based on your needs.
How do I book a meeting with Helios about my Kitchener business?
Send a message with the form below or call us, and we will find a time that suits you, either by phone, video or at your location.
Do you cover all of the Waterloo Region from Kitchener?
Yes. Our head office in Cambridge is a short drive from Downtown Kitchener, the Innovation District, Doon and Forest Heights, so on-site visits are easy to schedule and most requests are handled remotely.
Can you support a Kitchener startup that is growing fast?
Yes. We set up Microsoft 365, devices and Wi-Fi so new hires are ready on day one, and adjust your setup as the team grows instead of rebuilding it.
Do you secure networks for Kitchener manufacturers?
Yes. We separate office, production and guest networks, manage firewalls and keep devices patched, so one problem doesn't spread across your whole site.
Start Your Kitchener Technology Project
Let us know what you are working on, whether it is a new store, an office network or a security upgrade, and our team will reach out.